If you want to cancel your monthly/annual/seasonal plan, you can request your cancellation by giving thirty (30) days notice in writing to [email protected]. Both parties warrant that they shall comply with the obligations even within the month period prior to termination. Cancellation for the current month will not incur any pro-rated refund. Your deposit for April is non-refundable, and is forfeited if you cancel your services. In addition, for annual or seasonal plans any discounts will be deducted.
If you are setting up service after November 1, and there is snow or ice from previous snowfalls that requires clearing during the first service visit, an hourly charge of $75/hour applies, with a minimum billable time of one hour. This is only applicable to your first visit.
For the first visit only, for weekly and bi-weekly clients, if the grass is greater than 5” in height, a surcharge will be billed hourly at $75/hour. After the initial visit, for bi-weekly, if the grass is greater than 6” in height, a surcharge will be billed at $75/hour.