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COVID-19 Company Update

April 1, 2020

Hello,

During this time of uncertainty, our number one priority at Yardly is the health and safety of our customers, team and all the members of our community. I would like to take this opportunity to let you know of the proactive measures Yardly is taking in response to current events surrounding COVID-19. I want to personally assure you that we are monitoring the outbreak of the novel coronavirus (COVID-19) closely. We are following expert recommendations, including guidance from the World Health Organization (WHO), Public Health Agency of Canada (PHAC), and local health officials.

Please be assured that current snow removal services will not be interrupted, and we are fully prepared to embrace the spring and summer lawn care season. We have advised all of our Yardly Pros to practice safe measures and report any health related concerns so we can find alternative coverage for your homes.

As always, no personal contact is required with our Yardly Pros, maintaining the highest level of safety without interruptions to your services. Also, as part of our Business Continuity Plan, we will be implementing an optional remote work policy for our office staff as a pre-emptive measure to protect the health and safety of our employees. We will continue to strive for a fast and courteous response to any of your questions or requests.

As a reminder, our office hours are 9:30 am to 5:00 pm at your local time, and we can be reached at 1-855-688-8277, or [email protected]. You can also visit www.yardly.ca at any time for our services and updates.

We thank you for your continued support, and we will continue to keep you informed as necessary safety precautions are updated. From everyone here at Yardly, we wish you and your family good health as we work through these challenging times together.

Best regards,
Terry Song, CEO at Yardly

Yardly Is a No-Contact Service Provider

You can continue to enjoy Yardly’s hassle-free lawn care services in a healthy and safe manner with:

  • Satellite image quoting and ordering
  • Easy and secure online payment processing
  • Email visit reminders for every visit
  • Customer call center for all your questions